Return Policy

We hope that you love your new merchandise! But in the event that you would like to return your purchase, we offer a 30-day return policy.

• Full price items can be returned for a refund less the shipping cost within 30 days of receipt of product.
• Return shipping is payable by the customer. We recommend using a prepaid, traceable method to ensure safe delivery. Pioneer Brand Shop takes no responsibility for missing parcels without proof of delivery.
• We are unable to offer exchanges for different sizes, you can however return for a refund less shipping and repurchase the correct size.
• Returns must be received in their original, unworn condition, And boxed items unused. 
• Refunds less shipping will be issued once returns have been received and processed.